Privacy Policy

This policy explains how FemmeBioLabs collects, uses, and protects personal information, consistent with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

Information We Collect

  • Contact and account details (name, email, shipping and billing address, phone).
  • Order and transaction information. Payment is handled by our processor; we do not store full card numbers.
  • Age confirmation and research-use acknowledgment.
  • Technical and usage data (IP address, device, cookies, analytics).
  • Communications you send us.

How We Use Information

To process and ship orders, provide support, maintain security, meet legal obligations, and, only with your consent, send marketing communications.

Consent

We collect and use personal information with your consent. For marketing email, we rely on express consent obtained through a double opt-in process, as required by CASL. You may withdraw consent or unsubscribe at any time using the link in any email or by contacting us.

Disclosure

We share personal information only with service providers who help us operate (payment processing, shipping and fulfillment, email and hosting), who are bound to protect it, and where required by law. We do not sell your personal information.

Security and Retention

We use reasonable physical, technical, and administrative safeguards to protect personal information, and we retain it only as long as necessary for the purposes described or as required by law.

Your Rights

Under PIPEDA you may request access to, or correction of, your personal information, and may withdraw consent. To exercise these rights, contact us at privacy@femmebiolabs.net.

Cookies and Analytics

We use cookies and similar technologies to operate and improve the Site and to understand how it is used. You can control cookies through your browser settings.

Data Location

If a service provider stores information outside Canada, that information may be subject to the laws of the jurisdiction where it is stored.

Breach Notification

In the event of a privacy breach posing a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by law.

Contact

Privacy questions: privacy@femmebiolabs.net

FEMME BIO LABS

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